Here’s how we work with you to find the right people - professionally, transparently, and with genuine care.
Everything here is designed to keep things simple, fair, and built for long-term partnerships.
These terms are between Prime People (“we”, “us”) and you, our client.
When you decide to move forward with a candidate we’ve introduced, it means you’re happy to go ahead under the terms outlined below.
Simple, transparent, and built on mutual trust - just how we like to work.
We work closely with you to represent your business - and the role - with care, clarity, and positivity.
Every candidate we introduce will know who you are, what you do, and why your opportunity matters.
No time-wasters - just genuinely interested, motivated people who are a great match for your team.
We’re here to support you at every step - but we know that sometimes it’s easier to speak directly.
You’re welcome to contact candidates at any stage. We’ll make the introductions and help keep things moving smoothly.
Anything marked as confidential will, of course, stay that way.
We carefully screen every candidate before we introduce them - but the final hiring decision is always yours.
You’re responsible for checking references, right to work, qualifications, and anything else required before making an offer.
We’ll help wherever we can, but you make the final call.
We’re here as your recruitment partner - not as your legal representative or the employer of the candidate.
We do our best to get things right, but we can’t take responsibility for any issues, delays, or losses that might arise after a hire is made.
We’ll always work with you to help things go smoothly, but the final decisions (and responsibilities) sit with you as the employer.
Introductions are made in confidence. If you share a candidate we’ve introduced with someone else - and they go on to get hired - our standard fee still applies.
We trust you’ll treat our introductions with the same care we do.
If you hire a candidate we’ve introduced - within 6 months of our last meaningful contact regarding them - just let us know as soon as possible, along with the details of the offer.
We keep things open and transparent, so we can support you properly and keep our records up to date.
No worries - if you were already speaking to the candidate before our introduction, just let us know and share any evidence. We’ll always be fair.
We keep our pricing fair and straightforward, so you always know where you stand.
Our recruitment fee is based on the candidate’s base salary only, plus VAT.
We invoice on their start date, with payment due within 14 days.
Here’s our standard structure:
A minimum fee of £2,500 applies to all permanent placements.
If a temp we’ve placed is offered a permanent role within 6 months, we’ll apply our standard permanent placement fee - but reduce it based on the margin already billed during the temp period, up to a maximum of the full fee.
Hiring regularly or filling multiple roles? We’re always happy to discuss a tailored partnership rate..
We want every hire to work out - but if things don’t go as planned, we’ll put it right.
If a candidate leaves within the first 6 weeks, and the invoice was paid on time, you can choose between:
Just let us know as soon as possible, and we’ll work with you to keep things moving smoothly.
For more senior roles or when a retained approach makes sense, we’ll take the time to understand exactly what you need - then provide a tailored proposal based on the scope and support involved.
We’ll agree the details together after a proper briefing. Unless we agree otherwise in writing, the same terms apply.